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3. PICK 2, PAY 1
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GaiGai G-Arch FAQ
Q: How do I choose the right size?
A: Check out our size guide—it’s super easy. Need help? Just WA our customer service team, we got you.
:) If you're between sizes, go one up for extra comfort.
Q: Are the sandals suitable for outdoor use?
A: Yup! Indoor or outdoor, this series is built for comfort. The more you wear, the better it feels—like a foot massage on the go.
:) Great for jalan-jalan, café hopping, or light strolls.
Q: Can I return or exchange if they don’t fit?
A: Best to measure your foot first—our regular sizing method works for 99.99% of customers.
:) No regrets, just happy feet.
Q: Are GaiGai sandals water-resistant?
A: Not waterproof, but totally washable and sun-friendly. Quick-dry, no peeling, no flaking.
:) Easy care, no drama.
Q: How long does delivery take?
A: West Malaysia: 2–5 working days. East Malaysia: 5–10 working days. Tracking number will be emailed automatically.
:) Fast delivery with updates—no need to chase.
Q: Is shipping free across Malaysia?
Yes! Free shipping in West Malaysia for orders above RM150. East Malaysia gets RM10 flat-rate shipping for orders above RM150.
:) Bundle with a friend to unlock free shipping!
