Enjoy 50% off your first purchase!

Gai Gai

Privacy Policy

Last updated: June 13,2024 This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Template. I. Responsibilities GaiGai Handcraft is committed to the protection of Customers’ Personal Data and takes the matter of protecting customers’ privacy. The terms “GaiGai”, “we”, “us” and “the company” therefore refers to GAIGAI HANDCRAFT in Malaysia. The Personal Data Protection Act of 2010 (“PDPA 2010”) governs how we collect, use, disclose, keep, modify, and secure your personal data. II. Collection of Personal Data While using Our Service, We may ask You to provide Us with certain personal information from which an individual would be identifiable. Personally identifiable information may include, but is not limited to name, date of birth, email address, telephone number, NRIC or passport number, address, time zone, credit card details et cetera. We automatically collect certain information when using the Service, including IP address web browser, the time and date of Your visit and other diagnostic data. When You access the Service by or through a mobile device, We automatically collect certain information including type of mobile device You use, IP address, Your mobile operating system and so on. We collect Device information using the following technologies: 1. “Cookies or Browser Cookies”. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies. 2. “Web Beacons”. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity). 3. “Log files”. A historical record data such as Your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps to monitor activity on the Site. We also collect some information from You when You make a purchase or attempt to make a purchase on the Site, such as Your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. This data is referred to as “Order Information”. In this Privacy Policy, we refer to both Device Information and Order Information when we say “Personal Information”. III. Use of Your Personal Data We may use Personal Data for the following purposes: 1. To provide and maintain Our Service, including to monitor the usage of our Service. 2. To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user. 3. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service. 4. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation. 5. To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information. 6. To manage Your requests: To attend and manage Your requests to Us. 7. For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred. 8. For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience. We may share Your personal information in the following situations: 1. With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You. 2. For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company. 3. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us. 4. With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions. 5. With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. 6. With Your consent: We may disclose Your personal information for any other purpose with Your consent. Finally, we may share your Personal Information in order to comply with relevant laws and regulations, to answer to a subpoena, search warrant, or other legitimate request for information, or to otherwise protect our rights. IV. Security of Personal Data The security of Your Personal Data is important to Us, We take all the necessary precautions to ensure the confidentiality of Your personal data. We applied information security procedures to keep private information safe from unauthorized access by third parties. Customers' information is only accessible to staff who have a valid business need for it. V. Children’s Privacy Our Service does not intend for individuals under the age of 18. Without the approval of his or her legal guardian, a child should not use our Services. VI. Changes of Privacy Policy We reserve the right to update Our Privacy Policy from time to time. VII. Contact Us If you have questions or concerns regarding our Privacy Notice or practices, please contact us by using e-mail at gaigailohh@gmail.com .